Shipping Policy

Shipping Policy


1. Standard Shipping Speeds and Delivery Charges

  • Standard Shipping Speeds and Delivery charges for Zen Delivered / eligible items are fixed for shipping address entered.
  • Seller fulfilled items are dispatched directly by sellers.
  • These items are indicated by the message “Sold and dispatched by (seller name)”
Delivery Speed Charges per Order for Non-Prime Members
3-5 / 5 – 7 / 7 – 10 Business Days * Orders with items that are dispatched directly by Zen will have a fixed delivery charge of Rs.30 will be applied.
* You will see one of these 3 options on the shopping cart page based on the delivery address entered.

 

2. Delivery Charges for Orders directly sold and fulfilled by our vendors/ partners

  • Zen is selling books by himself. Zen is not giving any right of selling to any vendor.
  • If Zen will add any vendor then Delivery charges vary by Seller. Sellers usually display their delivery charges on their profile page. You can visit the page by clicking on the seller’s name on the product detail page.